Theory of Change

The Theory of Change is part of a collective impact approach developed by the Toronto West LIP outlining a strategic framework for improving the settlement outcomes for newcomers to Toronto West. First developed starting in 2017, the Theory of Change aims to transform how TWLIP’s work is done, focusing on outcome-based measurements and employing strategies that will meet the needs of newcomers through community-based research and input.

Intended Impact Statement

By 2025, 80% of newcomers to Toronto West will have the welcoming community, supports and services they need to be on track to reach their goals of economic and social participation and wellbeing, including an awareness of their rights and responsibilities within 5 years of arrival in their new home.

Long Term Outcomes for Newcomers (Strategic Priorities)

the chart of the TWLIP's Theory of Change, including the proposed impact statement, long term outcomes, and strategiesFinancial Means to Cover Basic Needs

  • Building capacity for member partners to make effective referrals to assist newcomers to apply for and secure benefits
  • Informing community of preemployment programs and networking opportunities that newcomers can access
  • Newcomers are aware of the financial supports and have the ability to navigate the complexities
  • Newcomers have knowledge of job search strategies and networking opportunities that lead to employment

Employers Hire Newcomers

  • Developing diversity trainings to employers and newcomers
  • Engaging employers through employment service providers to dispel myths and perceived risks of hiring newcomers
  • Employers understand the benefits of hiring newcomers
  • Both employers and newcomers understand Canadian workplace culture
  • Employers are not biased against hiring newcomers

A Sense of Belonging

  • Leveraging Existing social capital – engaging more and different associations and community groups to support newcomers
  • Strategic outreach to newcomers to ensure they know of the availability of services through joint marketing ventures
  • Newcomers participate in associations and community groups
  • Newcomers know about community resources (free or fee)

Awareness of Rights and Responsibilities

  • Building capacity of organizations to assist newcomers to become aware of their rights & responsibilities
  • Service providers have the resources and information to support newcomers on their rights & responsibilities

Sufficient Official Language Skills to meet their Settlement Goals

  • Identifying gaps and barriers (that prevent access to language training) to inform service providers and funders. Support local community groups and service providers in closing the gaps
  • Promoting language training to newcomers
  • Newcomers have access to support services (e.g. childcare, support for people with disabilities, transportation) so that they can attend language classes
  • Official Language proficiency

For a PDF version of The Theory of Change, click here.

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