Health Care

Health Care and Medical Services

Here you will find information about how to access health care services as well as links to multi-lingual health information.

Health insurance

Ontario Health Insurance Plan (OHIP)

In Canada the cost of most medically necessary services is paid for by the government. In order to receive OHIP coverage, you need to apply for an OHIP Card as soon as you arrive in Ontario. Find more information about eligibility and how to apply here.

You need to wait three months before you can use your health card in Ontario. Therefore, it is advised that you purchase private health insurance within the three months after your arrival. Click here for more information.

However, if you need health care services and do not have private insurance during the three months after your arrival, you can contact a community health centre (see below) to ask if they can provide you with health care.

 

Financial assistance for the cost of medication

The Trillium Drug Program provides financial assistance for residents of Ontario (with a valid OHIP card) who have high prescription drug costs relative to their household income. It covers all drugs approved under the Ontario Drug Benefit program (ODB). For drug products that are not on the list of approved ODB products, your doctor may apply for special approval through the Exceptional Access Program (EAP).

Health care in Ontario

There are many places where you can find information about the public (government-funded) health care system in Ontario.

Settlement.org – Health

This website provides information for newcomers to Ontario on a variety of health-related topics, including:

  • How to apply for a health (OHIP) card
  • How to find a doctor or medical professional
  • Community and public health services
  • Mental health and addictions
  • Emergency medical services
  • Nutrition and healthy living
  • Sexual and reproductive health
  • Family health
  • Refugee health
  • Patients’ rights and responsibilities
  • Disability

Some of the information has been translated into more than 30 languages

In My Language offers similar information about health in over 11 languages.

Welcome to Ontario – Health

This government website offers information about health care and health insurance for newcomers to Ontario, as well as links to related websites.

Finding a doctor

In Canada, it is important to have a Family doctor, sometimes called a G.P. or ‘General Practitioner’. Family doctors offer medical services through private practice (no cost with an OHIP card) or at community health centres. If you are sick, and if it is not an emergency, you should make an appointment to see your Family doctor. It is also normal to schedule an annual ‘check-up’ or ‘physical’ examination with your Family doctor.

Health Care Connect is a service that can help you to find a Family doctor.

To register with the Health Care Connect program, call 1-800-445-1822. You will need a pen, some paper and your OHIP card when you call. You can also register for Health Care Connect online.

Information about Health Care Connect is available in 26 languages.

Community Health Centres

Community Health Centres (CHCs) are the only primary health care model in Ontario offering primary health care services for individuals AND a wide range of other health promotion and community development programs in one place. For more information about Community Health Centres, visit the Association of Ontario Health Centres’ website.

To find a Community Health Centre in Toronto West, use the Service Directory (apply the ‘Health & Counseling’ category) or review the information listed here:

Black Creek Community Health Centre

Jane/Wilson Location
2202 Jane Street, Unit 5
Toronto, ON M3M 1A4
Telephone: 416-249-8000

Jane/Finch Location
1 Yorkgate Boulevard, Unit 202
Toronto, ON M3N 3A1
Telephone: 416-246-2388

On-call services (24 hours/day, 7 days/week): 416-249-8000

Website: www.bcchc.com

Lakeshore Area Multi-Service Project Community Health Centre (LAMP CHC)

South Etobicoke Location
185 – 5th Street
Etobicoke, ON M8V 2Z5
Telephone: 416-252-6471

Website: www.lampchc.org

Rexdale Community Health Centre

Main Location
8 Taber Road
Etobicoke, ON M9W 3A4
Telephone: 416-744-0066

John Garland Satellite Location
21 Panorama Court, Unit 3,
Etobicoke, ON M9V 4N4
Telephone: 647-288-0281

Website: www.rexdalechc.com

Stonegate Community Health Centre

Central/South Etobicoke Location
150 Berry Road
Etobicoke, ON M8Y 1W3
Telephone: 416-231-7070

Website: www.stonegatechc.org

Unison Health & Community Services

Jane-Trethewey Location
1541 Jane Street
Toronto, ON M9N 2R3
Tel: 416-645-7575

Website: http://unisonhcs.org (multilingual)

Access Alliance Multicultural Community Health Centre

AccessPoint on Jane
761 Jane Street, 2nd floor
Toronto, ON M6N 4C4
Telephone: 416-760-8677

Non-Insured Walk-In Clinic (no appointment or OHIP card needed)
761 Jane Street, 2nd floor
Telephone: 416-760-8677
Mondays: 4:00 pm to 7:30 pm
Thursdays: 4:00 pm to 7:30pm
http://accessalliance.ca/NIWIC

A note about health care services for uninsured newcomers:

You need to apply for an OHIP (Ontario Health Insurance Plan) Card as soon as you arrive in Ontario. Because you need to wait three months before you can use your OHIP card, it is advised that you purchase private health insurance during this three month wait time.

However if you need health care services and do not have private insurance during the three months after your arrival, you can contact a community health centre to ask if they can provide you with health care.

Immunization

Influenza Immunization

Dental care

In Ontario, the cost of dental care services (visits to the dentist, dental cleaning, orthodontics, etc.) is not covered under the Ontario Health Insurance Plan (OHIP). You can purchase private insurance to help cover some of the cost of dental care, or you may be eligible for free dental care.

Free Dental Care – City of Toronto

Toronto Public Health provides free dental care. Dental clinics are located at convenient locations across the city. For more information and to find out if you are eligible for services, visit the website.

Healthy Smiles Ontario

Healthy Smiles Ontario is a program for children 17 years and younger who do not have access to any form of dental coverage. If your family is eligible, your children will get regular dental services at no cost to you. For more information about the program, visit the website.

Health information in many languages

The Ontario Ministry of Health & Long-Term Care provides multilingual fact sheets on various health topics:

West Nile Virus: How to protect yourself

Health Care Options

Wait Times for Surgeries and Other Procedures

Understanding Health Care in Ontario

Toronto Public Health has developed health fact sheets in multiple languages (see the menu on the left side of the Toronto Public Health home page). Topics include:

  • Bed bugs
  • Dental health
  • Depression and anxiety after birth
  • Environmental health
  • Healthy eating
  • Heat alerts
  • Immunization and vaccines
  • Injury prevention
  • Introducing solid food to your infant
  • Lice/Pediculosis
  • Physical activity
  • Tuberculosis

You can access the full A-Z list of topics on the Toronto Public Health website here.

Health information for parents

Toronto Public Health provides information on their website about a variety of health related topics for parents: