Theory of Change

A commitment to the communities and newcomers we serve; empowering their success in all areas of life.

Theory of Change

The Theory of Change is part of a collective impact approach developed by the Toronto West LIP outlining a strategic framework for improving the settlement outcomes for newcomers to Toronto West. The Theory of Change identifies six long-term outcomes for newcomers as our strategic priorities.

First proposed in 2020, the Theory of Change aims to transform how our work is done, focusing on outcome-based measurements and employing strategies that will meet the needs of newcomers through community-based research and input.

Intended Impact Statement

Newcomers to Canada who have accessed services from TWLIP member agencies are on track to reach their economic, social, and wellbeing goals (including awareness of their rights & responsibilities) within five years of arriving in their new home.

Our target is for this statement to be true for 80% of the newcomers served.


Financial Means to Cover Basic Needs

Ensuring members know how to help newcomers secure benefits as well as how to access programs and build networks that lead to employment.


Sense of Belonging

Engaging more new community groups to support newcomers and to ensure newcomers participate in associations and community groups to develop a sense of belonging.


Employment Consistent With Goals

Developing training for employers that dispel myths about the perceived risk of hiring newcomers, while helping both employers and newcomers understand Canadian workplace culture.


Awareness of Responsibilities and Rights

Helping members develop the knowledge and capacity to ensure newcomers understand their rights and responsibilities in Canada.


Sufficient Language Skills to Meet Goals

Promoting language training opportunities for newcomers while also Identifying and closing any gaps in access to language training (such as access to childcare, transportation etc.)


Accessing to Health Supports As Needed

Confirming newcomers know the community services that can support their health and wellbeing by identifying and eliminating barriers that might prevent access to those services.